:root{
    --black:#0a0a0a;
    --pure-black:#000000;
    --navy:#0038a4;
    --navy-2:#1a63d6;
    --navy-deep:#001238;
    --gold:#febd02;
    --gold-2:#d9a100;
    --silver:#b7b7b2;
    --silver-2:#ddd9d0;
    --paper:#f7f5f0;
    --paper-2:#efece3;
    --white:#ffffff;
    --muted:#66655d;
    --muted-2:#a09e93;
    --line: rgba(10,10,8,0.1);
    --line-dark: rgba(255,255,255,0.14);
    --shadow-lg: 0 30px 60px -22px rgba(2,10,25,0.45);
    --shadow-md: 0 16px 30px -16px rgba(2,10,25,0.35);
    --radius: 18px;
    --container: 1180px;
  }
  *,*::before,*::after{ box-sizing:border-box; }
  html{ scroll-behavior:smooth; }
  @media (prefers-reduced-motion: reduce){
    html{ scroll-behavior:auto; }
    *,*::before,*::after{ animation-duration:0.001ms !important; animation-iteration-count:1 !important; transition-duration:0.001ms !important; scroll-behavior:auto !important; }
  }
  body{ margin:0; font-family:'Manrope',system-ui,sans-serif; color:var(--black); background:var(--paper); -webkit-font-smoothing:antialiased; }
  h1,h2,h3,.serif{ font-family:'Playfair Display',Georgia,serif; margin:0; }
  p{ margin:0; }
  img{ max-width:100%; display:block; }
  a{ color:inherit; text-decoration:none; }
  ul{ margin:0; padding:0; list-style:none; }
  .container{ width:100%; max-width:var(--container); margin:0 auto; padding:0 24px; }
  section{ position:relative; }

  .skip-link{ position:absolute; left:-999px; background:var(--black); color:#fff; padding:10px 16px; border-radius:8px; z-index:999; }
  .skip-link:focus{ left:16px; top:16px; }
  a:focus-visible, button:focus-visible{ outline:3px solid var(--navy-2); outline-offset:3px; border-radius:6px; }

 
  .logo-mark{
    display:flex; align-items:center; justify-content:center;
  }
  .logo-mark img{
    height:100%; width:auto; object-fit:contain; display:block;
  }
  .logo-plate{
    display:inline-flex; align-items:center; justify-content:center;
    background:var(--paper); border-radius:14px; border:1px solid var(--silver-2);
    box-shadow:0 10px 22px -12px rgba(0,0,0,0.35);
    padding:8px 14px;
  }
  .logo-plate.sm .logo-mark{ height:30px; }
  .logo-plate.lg{ padding:16px 26px; border-radius:18px; }
  .logo-plate.lg .logo-mark{ height:78px; }
  .logo-plate.md .logo-mark{ height:36px; }

  /* Inline infinity glyph, used as recurring signature mark */
  .infi{ display:inline-block; flex-shrink:0; }
  .kicker{
    display:flex; align-items:center; gap:10px;
    font-size:12.5px; font-weight:800; letter-spacing:2.5px; text-transform:uppercase; color:var(--navy);
    margin-bottom:14px;
  }
  .kicker svg{ stroke:var(--gold-2); }

  a:focus-visible, button:focus-visible, input:focus-visible{ outline:3px solid var(--navy-2); outline-offset:3px; }

  /* Header */
  .site-header{
    position:sticky; top:0; z-index:100;
    display:flex; align-items:center; justify-content:space-between; gap:16px;
    padding:12px 24px;
    background:rgba(0,12,38,0.82); backdrop-filter:blur(14px); -webkit-backdrop-filter:blur(14px);
    border-bottom:1px solid var(--line-dark);
    color:#fff; transition:padding .25s ease, background .25s ease;
  }
  .site-header.scrolled{ padding:7px 24px; background:rgba(0,12,38,0.97); }
  .main-nav{ display:flex; gap:26px; }
  .main-nav a{ font-size:14.5px; font-weight:600; color:rgba(255,255,255,0.82); padding:6px 2px; border-bottom:2px solid transparent; transition:color .2s, border-color .2s; }
  .main-nav a:hover{ color:#fff; border-color:var(--navy-2); }
  .header-actions{ display:flex; align-items:center; gap:10px; }
  .icon-btn{
    width:38px; height:38px; border-radius:50%; display:grid; place-items:center;
    border:1px solid rgba(255,255,255,0.3); color:#fff; transition:background .2s, transform .2s;
  }
  .icon-btn:hover{ background:rgba(255,255,255,0.1); transform:translateY(-2px); }
  .icon-btn svg{ width:17px; height:17px; stroke:currentColor; fill:none; }

  .btn{
    display:inline-flex; align-items:center; justify-content:center; gap:8px;
    font-family:'Manrope',sans-serif; font-weight:700; font-size:14.5px;
    padding:12px 22px; border-radius:999px; border:1px solid transparent;
    cursor:pointer; transition:transform .18s ease, box-shadow .18s ease, background .2s ease, color .2s ease;
    white-space:nowrap;
  }
  .btn:hover{ transform:translateY(-2px); }
  .btn-primary{ background:var(--gold); color:var(--navy-deep); box-shadow:var(--shadow-md); }
  .btn-primary:hover{ background:var(--gold-2); color:var(--navy-deep); }
  .btn-ghost{ background:transparent; color:#fff; border-color:rgba(255,255,255,0.35); }
  .btn-ghost:hover{ background:rgba(255,255,255,0.1); }
  .btn-dark{ background:var(--navy); color:#fff; }
  .btn-dark:hover{ background:var(--gold-2); color:var(--navy-deep); }
  .btn-outline{ background:transparent; color:var(--navy); border-color:var(--navy); }
  .btn-outline:hover{ background:var(--navy); color:#fff; }
  .btn-sm{ padding:9px 16px; font-size:13px; }

  .nav-toggle{ display:none; background:none; border:1px solid rgba(255,255,255,0.3); border-radius:10px; width:40px; height:40px; color:#fff; cursor:pointer; align-items:center; justify-content:center; }

  .mobile-nav{
    position:fixed; inset:0; background:rgba(3,6,12,0.98); z-index:200;
    display:flex; flex-direction:column; align-items:center; justify-content:center; gap:24px;
    transform:translateY(-100%); transition:transform .3s ease;
  }
  .mobile-nav.open{ transform:translateY(0); }
  .mobile-nav a{ color:#fff; font-size:21px; font-weight:600; font-family:'Playfair Display',serif; }
  .mobile-nav .close-btn{ position:absolute; top:18px; right:22px; background:none; border:1px solid rgba(255,255,255,0.3); color:#fff; width:42px; height:42px; border-radius:10px; }

  /* Hero */
  .hero{
    background: radial-gradient(120% 100% at 50% -10%, var(--navy-deep) 0%, #00163f 55%, #000c24 100%);
    color:#fff; padding:88px 24px 84px; overflow:hidden; text-align:center;
  }
  .hero-inner{ max-width:820px; margin:0 auto; position:relative; }
  .hero-infinity{
    position:absolute; left:50%; top:46%; transform:translate(-50%,-50%);
    width:min(900px, 150vw); opacity:0.16; pointer-events:none;
  }
  .hero-infinity path{ stroke-dasharray:900; stroke-dashoffset:900; animation:draw 2.6s ease forwards .3s; }
  @keyframes draw{ to{ stroke-dashoffset:0; } }
  .hero-top{ position:relative; display:flex; justify-content:center; margin-bottom:30px; }
  .eyebrow{ position:relative; display:inline-flex; align-items:center; gap:8px; font-size:12.5px; font-weight:700; letter-spacing:3px; text-transform:uppercase; color:var(--silver); margin-bottom:22px; }
  .hero h1{ position:relative; font-size:clamp(32px,5vw,54px); font-weight:700; line-height:1.14; letter-spacing:-0.3px; }
  .hero p.lead{ position:relative; margin:22px auto 0; font-size:17px; line-height:1.7; color:rgba(255,255,255,0.72); max-width:52ch; }
  .hero-tagline{ position:relative; margin-top:18px; font-size:13.5px; color:var(--muted-2); font-style:italic; }
  .hero-tagline b{ color:#fff; font-style:normal; font-weight:600; letter-spacing:0.5px; }
  .hero-ctas{ position:relative; display:flex; gap:14px; justify-content:center; margin-top:34px; flex-wrap:wrap; }
  .hero-stats{ position:relative; display:flex; gap:0; justify-content:center; margin-top:52px; flex-wrap:wrap; }
  .hero-stat{ padding:0 28px; border-left:1px solid var(--line-dark); }
  .hero-stat:first-child{ border-left:none; }
  .hero-stat b{ display:block; font-family:'Playfair Display',serif; font-size:24px; color:var(--gold); }
  .hero-stat span{ font-size:11.5px; letter-spacing:1.5px; color:var(--muted-2); text-transform:uppercase; }

  /* Anthem / audio player */
  .anthem{
    background: radial-gradient(120% 140% at 50% 0%, var(--navy-deep) 0%, #00163f 60%, #000c24 100%);
    color:#fff; overflow:hidden; text-align:center;
  }
  .anthem-infinity{ position:absolute; left:50%; top:8%; transform:translateX(-50%); width:min(760px,140vw); opacity:0.07; pointer-events:none; }
  .anthem-inner{ max-width:var(--container); margin:0 auto; position:relative; }
  .anthem-copy{ max-width:600px; margin:0 auto 44px; }
  .anthem-copy .kicker{ justify-content:center; color:var(--silver); }
  .anthem-copy .kicker svg{ stroke:var(--silver); }
  .anthem h2{ color:#fff; }
  .anthem .desc{ color:rgba(255,255,255,0.66); margin:16px auto 0; }

  .player-card{ position:relative; max-width:600px; margin:0 auto; background:rgba(255,255,255,0.045); border:1px solid rgba(255,255,255,0.13); backdrop-filter:blur(18px); -webkit-backdrop-filter:blur(18px); border-radius:22px; padding:30px; box-shadow:var(--shadow-lg); text-align:left; }
  .player-top{ display:flex; align-items:center; gap:18px; margin-bottom:24px; }
  .play-btn{ position:relative; width:60px; height:60px; border-radius:50%; background:var(--navy); border:none; display:grid; place-items:center; cursor:pointer; flex-shrink:0; color:#fff; transition:transform .18s ease, background .2s ease; }
  .play-btn:hover{ transform:scale(1.06); background:var(--navy-2); }
  .play-btn svg{ width:20px; height:20px; }
  .play-btn .icon-pause{ display:none; }
  .play-btn.playing .icon-play{ display:none; }
  .play-btn.playing .icon-pause{ display:block; }
  .play-btn.playing{ animation:pulseRing 2.2s ease-out infinite; }
  @keyframes pulseRing{ 0%{ box-shadow:0 0 0 0 rgba(14,91,196,0.55);} 70%{ box-shadow:0 0 0 15px rgba(14,91,196,0);} 100%{ box-shadow:0 0 0 0 rgba(14,91,196,0);} }
  .player-meta{ flex:1; min-width:0; }
  .player-meta b{ display:block; font-size:15px; font-weight:700; }
  .player-meta span{ font-size:12.5px; color:var(--muted-2); }
  .player-viz{ flex-shrink:0; width:110px; height:38px; display:block; }

  .player-progress-row{ display:flex; align-items:center; gap:12px; }
  .time-current,.time-total{ font-size:11px; color:var(--muted-2); font-variant-numeric:tabular-nums; width:32px; flex-shrink:0; }
  .time-total{ text-align:right; }
  .progress-track{ position:relative; flex:1; height:14px; display:flex; align-items:center; cursor:pointer; touch-action:none; }
  .progress-track::before{ content:''; position:absolute; left:0; right:0; height:5px; background:rgba(255,255,255,0.15); border-radius:999px; }
  .progress-fill{ position:absolute; left:0; height:5px; background:var(--navy-2); border-radius:999px; width:0%; pointer-events:none; }
  .progress-handle{ position:absolute; top:50%; width:12px; height:12px; border-radius:50%; background:#fff; transform:translate(-50%,-50%); left:0%; box-shadow:0 2px 6px rgba(0,0,0,0.45); pointer-events:none; }

  .player-bottom{ display:flex; align-items:center; justify-content:space-between; gap:16px; flex-wrap:wrap; margin-top:22px; }
  .volume-row{ display:flex; align-items:center; gap:9px; }
  .volume-row svg{ width:15px; height:15px; stroke:var(--muted-2); fill:none; flex-shrink:0; }
  .volume-row input[type=range]{ width:86px; accent-color:var(--navy-2); }

  /* Floating mini player */
  .mini-player{
    position:fixed; right:18px; bottom:18px; z-index:150;
    display:flex; align-items:center; gap:12px;
    background:rgba(0,12,38,0.96); backdrop-filter:blur(16px); -webkit-backdrop-filter:blur(16px);
    border:1px solid rgba(255,255,255,0.15); border-radius:999px; padding:7px 14px 7px 7px;
    box-shadow:var(--shadow-lg); max-width:280px;
    transform:translateY(140%); opacity:0; pointer-events:none;
    transition:transform .35s ease, opacity .35s ease;
  }
  .mini-player.show{ transform:translateY(0); opacity:1; pointer-events:auto; }
  .mini-play-btn{ width:36px; height:36px; border-radius:50%; background:var(--navy); border:none; display:grid; place-items:center; color:#fff; cursor:pointer; flex-shrink:0; }
  .mini-play-btn svg{ width:13px; height:13px; }
  .mini-play-btn .icon-pause{ display:none; }
  .mini-play-btn.playing .icon-play{ display:none; }
  .mini-play-btn.playing .icon-pause{ display:block; }
  .mini-info{ display:flex; flex-direction:column; gap:5px; min-width:0; flex:1; }
  .mini-title{ font-size:12px; font-weight:700; color:#fff; white-space:nowrap; overflow:hidden; text-overflow:ellipsis; }
  .mini-progress-track{ position:relative; height:8px; display:flex; align-items:center; cursor:pointer; }
  .mini-progress-track::before{ content:''; position:absolute; left:0; right:0; height:3px; background:rgba(255,255,255,0.18); border-radius:999px; }
  .mini-progress-fill{ position:absolute; left:0; height:3px; background:var(--navy-2); border-radius:999px; width:0%; pointer-events:none; }
  .mini-close-btn{ width:24px; height:24px; border-radius:50%; background:transparent; border:1px solid rgba(255,255,255,0.28); color:rgba(255,255,255,0.72); display:grid; place-items:center; cursor:pointer; flex-shrink:0; font-size:11px; line-height:1; }
  .mini-close-btn:hover{ background:rgba(255,255,255,0.12); color:#fff; }

  /* Sections */
  .section{ padding:92px 24px; }
  .section h2{ font-size:clamp(25px,3.1vw,36px); font-weight:700; letter-spacing:-0.2px; max-width:22ch; }
  .section p.desc{ color:var(--muted); font-size:16px; line-height:1.75; margin-top:16px; max-width:60ch; }
  .reveal{ opacity:0; transform:translateY(20px); transition:opacity .7s ease, transform .7s ease; }
  .reveal.in{ opacity:1; transform:translateY(0); }

  /* About */
  .about-grid{ max-width:var(--container); margin:0 auto; display:grid; grid-template-columns:1.15fr 0.85fr; gap:56px; align-items:start; }
  .about-copy p{ color:var(--muted); font-size:16px; line-height:1.8; margin-top:16px; }
  .value-row{ display:flex; gap:28px; margin-top:30px; flex-wrap:wrap; }
  .value-item{ display:flex; align-items:center; gap:10px; }
  .value-item .infi-sm{ flex-shrink:0; }
  .value-item span{ font-size:14px; font-weight:700; }
  .fact-card{ background:linear-gradient(160deg, var(--navy-deep), #001838); color:#fff; border-radius:var(--radius); padding:30px; box-shadow:var(--shadow-lg); }
  .fact-card h3{ font-family:'Manrope',sans-serif; font-size:13px; letter-spacing:1.5px; text-transform:uppercase; color:var(--muted-2); font-weight:700; margin-bottom:20px; }
  .fact-row{ display:flex; gap:14px; padding:14px 0; border-top:1px solid var(--line-dark); align-items:flex-start; }
  .fact-row:first-of-type{ border-top:none; }
  .fact-ico{ width:34px; height:34px; border-radius:10px; background:var(--gold); display:grid; place-items:center; flex-shrink:0; }
  .fact-ico svg{ width:16px; height:16px; stroke:var(--navy-deep); fill:none; }
  .fact-row b{ display:block; font-size:14.5px; }
  .fact-row span{ font-size:13.5px; color:var(--muted-2); }

  /* Services */
  .services{ background:var(--paper-2); }
  .service-grid{ max-width:var(--container); margin:44px auto 0; display:grid; grid-template-columns:repeat(3,1fr); gap:22px; }
  .service-card{ background:var(--white); border-radius:var(--radius); padding:28px; border:1px solid var(--line); transition:transform .25s ease, box-shadow .25s ease; }
  .service-card:hover{ transform:translateY(-6px); box-shadow:var(--shadow-md); }
  .service-ico{ width:46px; height:46px; border-radius:12px; background:var(--navy); display:grid; place-items:center; margin-bottom:18px; transition:background .25s ease; }
  .service-card:hover .service-ico{ background:var(--gold-2); }
  .service-ico svg{ width:22px; height:22px; fill:none; stroke:#fff; stroke-width:1.6; }
  .service-card h3{ font-size:17.5px; font-weight:700; }
  .service-card p{ margin-top:8px; font-size:14.5px; color:var(--muted); line-height:1.6; }

  /* Gallery */
  .gallery-group{ margin-top:48px; }
  .gallery-group:first-child{ margin-top:44px; }
  .gallery-heading{ display:flex; align-items:baseline; justify-content:space-between; gap:16px; flex-wrap:wrap; margin-bottom:20px; }
  .gallery-heading h3{ font-family:'Playfair Display',serif; font-size:20px; font-weight:700; }
  .gallery-heading span{ font-size:13.5px; color:var(--muted); }
  .gallery-grid{ display:grid; grid-template-columns:repeat(3,1fr); gap:20px; }
  .gallery-grid.two-col{ grid-template-columns:repeat(2,1fr); }
  .gallery-grid.one-col{ grid-template-columns:1fr; }
  .gallery-card{ background:var(--white); border-radius:var(--radius); overflow:hidden; border:1px solid var(--line); box-shadow:var(--shadow-md); transition:transform .25s ease, box-shadow .25s ease; }
  .gallery-card:hover{ transform:translateY(-6px); }
  .gallery-card img{ width:100%; height:270px; object-fit:cover; display:block; }
  .gallery-card.wide img{ height:380px; }
  .gallery-caption{ padding:14px 18px 18px; }
  .gallery-caption b{ display:block; font-size:14.5px; font-weight:700; }
  .gallery-caption span{ display:block; font-size:13px; color:var(--muted); margin-top:4px; line-height:1.5; }

  /* Branches */
  .branch-grid{ max-width:var(--container); margin:44px auto 0; display:grid; grid-template-columns:repeat(3,1fr); gap:20px; }
  .branch-card{ background:var(--white); border:1px solid var(--line); border-radius:var(--radius); padding:26px; display:flex; flex-direction:column; gap:14px; }
  .branch-card.hq{ border-color:var(--navy); background:linear-gradient(180deg, rgba(2,52,130,0.05), rgba(2,52,130,0)); }
  .branch-tag{ display:inline-flex; align-self:flex-start; align-items:center; gap:6px; font-size:11px; font-weight:800; letter-spacing:1.2px; text-transform:uppercase; padding:5px 11px; border-radius:999px; background:var(--paper-2); color:var(--muted); }
  .branch-card.hq .branch-tag{ background:var(--navy); color:#fff; }
  .branch-card h3{ font-size:19px; font-weight:700; }
  .branch-meta{ display:flex; gap:10px; align-items:flex-start; font-size:13.5px; color:var(--muted); line-height:1.5; }
  .branch-meta svg{ width:15px; height:15px; stroke:var(--navy); fill:none; flex-shrink:0; margin-top:2px; }
  .branch-actions{ display:flex; gap:10px; margin-top:auto; padding-top:6px; flex-wrap:wrap; }
  .branch-actions .btn:only-child{ flex:1; justify-content:center; }

  /* Social band */
  .social-band{ background:linear-gradient(160deg, var(--navy-deep), #001838); color:#fff; }
  .social-inner{ max-width:var(--container); margin:0 auto; display:flex; align-items:center; justify-content:space-between; gap:26px; flex-wrap:wrap; padding:52px 24px; }
  .social-text .kicker{ color:var(--silver); }
  .social-text .kicker svg{ stroke:var(--silver); }
  .social-text h2{ color:#fff; font-size:clamp(22px,2.6vw,30px); }
  .social-text p{ color:var(--muted-2); margin-top:10px; font-size:15px; }
  .social-handle{ font-weight:700; color:#fff; }

  /* Contact / HQ map */
  .contact-grid{ max-width:var(--container); margin:44px auto 0; display:grid; grid-template-columns:0.85fr 1.15fr; gap:36px; align-items:stretch; }
  .hq-card{ background:var(--white); border-radius:var(--radius); border:1px solid var(--line); padding:32px; display:flex; flex-direction:column; gap:18px; justify-content:center; }
  .loc-row{ display:flex; gap:14px; align-items:flex-start; }
  .loc-ico{ width:36px; height:36px; border-radius:10px; background:var(--navy); display:grid; place-items:center; flex-shrink:0; }
  .loc-ico svg{ width:17px; height:17px; stroke:#fff; fill:none; }
  .loc-row b{ display:block; font-size:14.5px; }
  .loc-row span{ font-size:13.5px; color:var(--muted); }
  .hq-card .btn{ align-self:flex-start; margin-top:6px; }
  .map-frame{ border-radius:var(--radius); overflow:hidden; border:1px solid var(--line); box-shadow:var(--shadow-md); min-height:340px; }
  .map-frame iframe{ width:100%; height:100%; min-height:340px; border:0; display:block; }

  /* Footer */
  footer{ background:#030608; color:rgba(255,255,255,0.68); padding:58px 24px 26px; }
  .footer-inner{ max-width:var(--container); margin:0 auto; }
  .footer-top{ display:flex; justify-content:space-between; gap:40px; flex-wrap:wrap; padding-bottom:34px; border-bottom:1px solid var(--line-dark); }
  .footer-brand p{ font-size:13.5px; max-width:36ch; line-height:1.7; color:rgba(255,255,255,0.48); margin-top:16px; }
  .footer-cols{ display:flex; gap:52px; flex-wrap:wrap; }
  .footer-col h4{ font-size:12px; letter-spacing:1.5px; text-transform:uppercase; color:rgba(255,255,255,0.4); margin-bottom:14px; font-weight:700; }
  .footer-col a, .footer-col span{ display:block; font-size:14px; margin-bottom:10px; color:rgba(255,255,255,0.72); }
  .footer-col a:hover{ color:var(--navy-2); }
  .footer-bottom{ display:flex; justify-content:space-between; gap:16px; flex-wrap:wrap; padding-top:22px; font-size:12px; color:rgba(255,255,255,0.4); }
  .footer-bottom .trademark{ max-width:64ch; }

  @media (max-width:980px){
    .main-nav{ display:none; }
    .header-actions .btn-ghost{ display:none; }
    .nav-toggle{ display:grid; }
    .about-grid{ grid-template-columns:1fr; }
    .service-grid{ grid-template-columns:repeat(2,1fr); }
    .branch-grid{ grid-template-columns:repeat(2,1fr); }
    .contact-grid{ grid-template-columns:1fr; }
    .social-inner{ flex-direction:column; align-items:flex-start; text-align:left; }
    .gallery-grid, .gallery-grid.two-col{ grid-template-columns:repeat(2,1fr); }
  }
  @media (max-width:560px){
    .service-grid{ grid-template-columns:1fr; }
    .branch-grid{ grid-template-columns:1fr; }
    .gallery-grid, .gallery-grid.two-col{ grid-template-columns:1fr; }
    .gallery-card img{ height:220px; }
    .hero{ padding:72px 20px 60px; }
    .section{ padding:68px 20px; }
    .hero-ctas{ flex-direction:column; }
    .hero-ctas .btn{ width:100%; }
    .hero-stats{ flex-direction:column; gap:14px; }
    .hero-stat{ border-left:none; padding:0; }
    .player-card{ padding:22px; }
    .player-viz{ display:none; }
    .mini-player{ right:12px; bottom:12px; left:12px; max-width:none; }
  }

  /* Active nav state (multi-page) */
  .main-nav a.active{ color:#fff; border-color:var(--gold); }
  .mobile-nav a.active{ color:var(--gold); }

  /* Complaint form */
  .complaint-wrap{ max-width:760px; margin:56px auto 0; background:var(--white); border:1px solid var(--line); border-radius:var(--radius); padding:36px; box-shadow:var(--shadow-md); }
  .complaint-wrap h3{ font-size:20px; font-weight:700; }
  .complaint-wrap > p.form-desc{ color:var(--muted); font-size:14.5px; margin-top:8px; line-height:1.6; max-width:60ch; }
  .form-success{ display:none; align-items:flex-start; gap:12px; background:#eaf6ec; border:1px solid #bfe2c4; color:#1f6b31; padding:16px 18px; border-radius:12px; font-size:14px; line-height:1.55; margin-bottom:26px; }
  .form-success.show{ display:flex; }
  .form-success svg{ width:19px; height:19px; stroke:#1f6b31; flex-shrink:0; margin-top:1px; }
  .form-success b{ display:block; font-size:14.5px; margin-bottom:2px; }
  .form-grid{ display:grid; grid-template-columns:1fr 1fr; gap:18px; margin-top:28px; }
  .form-group{ display:flex; flex-direction:column; gap:7px; }
  .form-group.full{ grid-column:1 / -1; }
  .form-group label{ font-size:13px; font-weight:700; color:var(--black); }
  .form-group .req{ color:var(--navy-2); font-weight:800; }
  .form-group input, .form-group select, .form-group textarea{
    font-family:'Manrope',sans-serif; font-size:14.5px; padding:12px 14px; border-radius:10px;
    border:1px solid var(--silver-2); background:var(--paper); color:var(--black);
    transition:border-color .2s ease, box-shadow .2s ease; width:100%;
  }
  .form-group select{ appearance:none; background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='14' height='14' viewBox='0 0 24 24' fill='none' stroke='%2366655d' stroke-width='2'%3E%3Cpolyline points='6 9 12 15 18 9'/%3E%3C/svg%3E"); background-repeat:no-repeat; background-position:right 14px center; padding-right:36px; }
  .form-group input:focus, .form-group select:focus, .form-group textarea:focus{
    outline:none; border-color:var(--navy-2); box-shadow:0 0 0 3px rgba(26,99,214,0.15);
  }
  .form-group textarea{ resize:vertical; min-height:130px; }
  .form-honey{ position:absolute; left:-9999px; width:1px; height:1px; opacity:0; overflow:hidden; }
  .form-submit-row{ grid-column:1/-1; display:flex; align-items:center; gap:16px; margin-top:4px; flex-wrap:wrap; }
  .form-note{ font-size:12.5px; color:var(--muted-2); line-height:1.5; max-width:44ch; }

  @media (max-width:640px){
    .form-grid{ grid-template-columns:1fr; }
    .complaint-wrap{ padding:26px; }
  }

  /* ============================================================
     ADDITIONS — trust bar, testimonials, intro splash, WhatsApp FAB,
     gallery lightbox, license cards, placeholder/needs-info badges.
     Added during the pre-launch polish pass — see TODO-KABLA-YA-KUZINDUA.md
     ============================================================ */

  /* Trust / credentials bar */
  .trust-bar{ background:var(--navy-deep); color:#fff; padding:22px 24px; }
  .trust-inner{ max-width:var(--container); margin:0 auto; display:flex; align-items:center; justify-content:center; gap:36px; flex-wrap:wrap; }
  .trust-item{ display:flex; align-items:center; gap:10px; font-size:13px; font-weight:600; color:rgba(255,255,255,0.82); }
  .trust-item svg{ width:18px; height:18px; stroke:var(--gold); fill:none; flex-shrink:0; }
  .trust-item .fill-only{ fill:var(--gold); stroke:none; }

  /* Testimonials */
  .testimonials{ background:var(--paper); }
  .testi-grid{ max-width:var(--container); margin:44px auto 0; display:grid; grid-template-columns:repeat(auto-fit,minmax(280px,1fr)); gap:22px; }
  .testi-card{ background:var(--white); border:1px solid var(--line); border-radius:var(--radius); padding:26px; display:flex; flex-direction:column; gap:16px; }
  .testi-stars{ display:flex; gap:3px; }
  .testi-stars svg{ width:15px; height:15px; fill:var(--gold); stroke:none; }
  .testi-quote{ font-size:14.5px; line-height:1.7; color:var(--black); flex:1; }
  .testi-person{ display:flex; align-items:center; gap:12px; padding-top:14px; border-top:1px solid var(--line); }
  .testi-avatar{ width:38px; height:38px; border-radius:50%; background:var(--navy); color:#fff; display:grid; place-items:center; font-family:'Playfair Display',serif; font-weight:700; font-size:15px; flex-shrink:0; }
  .testi-person b{ display:block; font-size:13.5px; }
  .testi-person span{ font-size:12px; color:var(--muted-2); }

  /* License / compliance cards on Kuhusu */
  .license-grid{ max-width:var(--container); margin:44px auto 0; display:grid; grid-template-columns:repeat(3,1fr); gap:22px; }
  .license-card{ background:var(--white); border:1px solid var(--line); border-radius:var(--radius); padding:26px; }
  .license-card .fact-ico{ margin-bottom:14px; }
  .license-card h3{ font-family:'Manrope',sans-serif; font-size:15px; font-weight:700; }
  .license-card p{ margin-top:8px; font-size:13.5px; color:var(--muted); line-height:1.6; }

  /* Placeholder-value utility — flags text that still needs the real detail
     filled in. Has its own background so it reads clearly on light or dark
     sections alike (trust bar, footer, license cards). */
  .fill-me{ display:inline-block; color:#7a5500; font-weight:800; background:rgba(254,189,2,0.28); padding:1px 7px; border-radius:5px; font-size:0.92em; }

  /* History timeline (Kuhusu) */
  .timeline{ max-width:760px; margin:48px auto 0; }
  .timeline-row{ display:grid; grid-template-columns:88px 1fr; gap:22px; padding:20px 0; border-top:1px solid var(--line); }
  .timeline-row:first-child{ border-top:none; }
  .timeline-year{ font-family:'Playfair Display',serif; font-weight:700; font-size:19px; color:var(--navy); }
  .timeline-copy b{ display:block; font-size:14.5px; margin-bottom:4px; }
  .timeline-copy p{ font-size:13.5px; color:var(--muted); line-height:1.6; }

  /* Needs-info / placeholder badge, used until real branch details are confirmed */
  .branch-card.needs-info{ border-style:dashed; border-color:var(--gold-2); background:repeating-linear-gradient(135deg, var(--white), var(--white) 10px, var(--paper-2) 10px, var(--paper-2) 20px); }
  .needs-info-badge{ display:inline-flex; align-items:center; gap:6px; font-size:11px; font-weight:800; letter-spacing:0.5px; text-transform:uppercase; color:var(--gold-2); background:rgba(217,161,0,0.14); padding:4px 10px; border-radius:999px; margin-bottom:10px; }
  .needs-info-badge svg{ width:12px; height:12px; stroke:var(--gold-2); fill:none; }

  /* Map overview on Matawi */
  .map-overview{ max-width:var(--container); margin:36px auto 0; border-radius:var(--radius); overflow:hidden; border:1px solid var(--line); box-shadow:var(--shadow-md); }
  .map-overview iframe{ width:100%; height:420px; border:0; display:block; }
  .map-overview #branchesMap{ width:100%; height:420px; background:var(--paper-2); }

  /* Branch overview map — custom pins & popup content (Leaflet) */
  .brmap-pin span{ display:block; width:18px; height:18px; border-radius:50% 50% 50% 0; transform:rotate(-45deg); background:var(--navy); border:2px solid #fff; box-shadow:0 3px 8px rgba(0,0,0,0.35); }
  .brmap-pin-hq span{ background:var(--gold); }
  .leaflet-popup-content-wrapper{ border-radius:14px; box-shadow:var(--shadow-md); }
  .leaflet-popup-content{ margin:14px 16px; min-width:180px; }
  .brmap-tag{ display:inline-flex; font-size:10.5px; font-weight:800; letter-spacing:1px; text-transform:uppercase; padding:3px 9px; border-radius:999px; background:var(--paper-2); color:var(--muted); margin-bottom:8px; }
  .brmap-popup h4{ font-family:'Manrope',sans-serif; font-size:14.5px; font-weight:700; color:var(--black); margin:0 0 4px; }
  .brmap-popup p{ font-size:12.5px; color:var(--muted); line-height:1.5; margin:0 0 10px; }
  .brmap-actions{ display:flex; flex-direction:column; gap:6px; }
  .brmap-actions a{ font-size:12.5px; font-weight:700; color:var(--navy); }
  .brmap-actions a:hover{ color:var(--gold-2); text-decoration:underline; }

  /* WhatsApp floating action button */
  .wa-fab{
    position:fixed; right:18px; bottom:18px; z-index:140;
    width:56px; height:56px; border-radius:50%; background:#25D366; color:#fff;
    display:grid; place-items:center; box-shadow:0 14px 28px -10px rgba(0,0,0,0.5);
    transition:transform .2s ease;
  }
  .wa-fab:hover{ transform:translateY(-3px) scale(1.04); }
  .wa-fab svg{ width:28px; height:28px; fill:#fff; }
  /* Keep the WhatsApp button from covering the anthem mini-player on the wimbo page */
  body.has-mini-player .wa-fab{ bottom:88px; }
  @media (max-width:560px){ .wa-fab{ right:14px; bottom:14px; width:50px; height:50px; } .wa-fab svg{ width:24px; height:24px; } }

  /* Intro splash (homepage only) */
  .intro-splash{
    position:fixed; inset:0; z-index:500;
    background:radial-gradient(120% 100% at 50% -10%, var(--navy-deep) 0%, #00163f 55%, #000c24 100%);
    display:flex; align-items:center; justify-content:center;
    transition:opacity .6s ease;
  }
  .intro-splash.fade-out{ opacity:0; pointer-events:none; }
  .intro-splash video{ max-width:min(420px,62vw); width:100%; height:auto; display:block; filter:drop-shadow(0 0 70px rgba(20,80,190,0.4)); }
  .intro-skip{
    position:absolute; right:22px; bottom:22px;
    background:rgba(255,255,255,0.08); border:1px solid rgba(255,255,255,0.3); color:#fff;
    font-family:'Manrope',sans-serif; font-size:13px; font-weight:700; letter-spacing:0.4px;
    padding:10px 18px; border-radius:999px; cursor:pointer;
  }
  .intro-skip:hover{ background:rgba(255,255,255,0.16); }
  body.intro-active{ overflow:hidden; }

  /* Gallery lightbox */
  .gallery-card{ cursor:zoom-in; }
  .lightbox{
    position:fixed; inset:0; z-index:400; background:rgba(3,6,12,0.94);
    display:none; align-items:center; justify-content:center; padding:40px;
  }
  .lightbox.open{ display:flex; }
  .lightbox img{ max-width:min(1000px,90vw); max-height:82vh; border-radius:14px; box-shadow:var(--shadow-lg); }
  .lightbox-caption{ position:absolute; left:0; right:0; bottom:22px; text-align:center; color:rgba(255,255,255,0.75); font-size:13.5px; padding:0 20px; }
  .lightbox-close{
    position:absolute; top:20px; right:22px; width:42px; height:42px; border-radius:50%;
    background:rgba(255,255,255,0.1); border:1px solid rgba(255,255,255,0.3); color:#fff;
    font-size:18px; cursor:pointer; display:grid; place-items:center;
  }
  .lightbox-close:hover{ background:rgba(255,255,255,0.2); }

  @media (max-width:900px){
    .testi-grid{ grid-template-columns:1fr; }
    .license-grid{ grid-template-columns:1fr; }
    .trust-inner{ gap:18px 26px; }
  }

  /* ============================================================
     HOMEPAGE OVERHAUL — auto-playing hero background slider with
     interactive feature tabs, and the "Kwa Nini Utuchague" expanding
     accordion panels. Loaded on index.html only (assets/js/hero-slider.js,
     assets/js/choose-cards.js). Colors, type and radius all reuse the
     existing --navy/--gold/--paper token set — no new palette introduced.
     ============================================================ */

  /* --- Hero: background slider layer --- */
  .hero{ position:relative; }
  .hero-inner{ position:relative; z-index:2; }
  .hero-slides{
    position:absolute; inset:0; z-index:0; overflow:hidden;
  }
  .hero-slide{
    position:absolute; inset:0;
    background-size:cover; background-position:center;
    opacity:0; transition:opacity 1.6s ease;
  }
  .hero-slide.active{ opacity:1; }
  .hero-overlay{
    position:absolute; inset:0; z-index:1;
    background:radial-gradient(120% 100% at 50% -10%, rgba(0,18,56,0.93) 0%, rgba(0,22,63,0.9) 55%, rgba(0,12,36,0.94) 100%);
  }

  /* --- Hero: feature caption line, swaps text with the active tab --- */
  .hero-feature-caption{
    position:relative; display:flex; flex-direction:column; gap:4px;
    margin-top:46px; padding-top:26px; border-top:1px solid var(--line-dark);
    max-width:440px; margin-left:auto; margin-right:auto;
    transition:opacity .25s ease;
  }
  .hero-feature-caption.swap{ opacity:0; }
  .hero-feature-label{ font-family:'Playfair Display',serif; font-weight:700; font-size:15.5px; color:var(--gold); }
  .hero-feature-desc{ font-size:13px; color:var(--muted-2); line-height:1.6; }

  /* --- Hero: feature tabs --- */
  .hero-tabs{
    position:relative; display:flex; gap:10px; justify-content:center;
    margin-top:22px; flex-wrap:wrap;
  }
  .hero-tab{
    display:flex; align-items:center; gap:9px;
    background:rgba(255,255,255,0.06); border:1px solid rgba(255,255,255,0.16);
    border-radius:999px; padding:11px 18px; color:rgba(255,255,255,0.75);
    font-family:'Manrope',sans-serif; font-size:13px; font-weight:700;
    cursor:pointer; transition:background .25s ease, border-color .25s ease, color .25s ease, transform .18s ease;
  }
  .hero-tab svg{ width:15px; height:15px; stroke:currentColor; fill:none; flex-shrink:0; }
  .hero-tab:hover{ background:rgba(255,255,255,0.12); color:#fff; transform:translateY(-2px); }
  .hero-tab.active{ background:var(--gold); border-color:var(--gold); color:var(--navy-deep); }

  @media (max-width:640px){
    .hero-tabs{ gap:8px; }
    .hero-tab{ flex:1 1 calc(50% - 8px); justify-content:center; padding:10px 12px; font-size:12px; }
    .hero-tab span{ white-space:nowrap; overflow:hidden; text-overflow:ellipsis; }
    .hero-feature-caption{ margin-top:36px; padding-top:20px; }
  }

  /* --- "Kwa Nini Utuchague" interactive accordion panels --- */
  .choose{ background:var(--paper); }
  .choose-grid{
    max-width:var(--container); margin:48px auto 0;
    display:flex; gap:14px; align-items:stretch; height:440px;
  }
  .choose-panel{
    position:relative; flex:0 0 108px;
    background:linear-gradient(160deg, var(--navy-deep), #001838);
    border-radius:var(--radius); overflow:hidden;
    display:flex; flex-direction:column;
    transition:flex-basis .5s cubic-bezier(.25,.8,.25,1), box-shadow .3s ease;
    box-shadow:var(--shadow-md);
  }
  .choose-panel.active{ flex:2.4 1 0; box-shadow:var(--shadow-lg); }
  .choose-panel:not(.active):hover{ background:linear-gradient(160deg, #002250, #012a4a); }

  .choose-panel-toggle{
    all:unset; box-sizing:border-box; position:relative; z-index:2;
    display:flex; align-items:center; gap:16px; width:100%;
    padding:24px 18px; cursor:pointer; color:#fff;
  }
  .choose-panel-ico{
    width:42px; height:42px; border-radius:11px; background:var(--gold);
    display:grid; place-items:center; flex-shrink:0; transition:background .3s ease;
  }
  .choose-panel-ico svg{ width:19px; height:19px; stroke:var(--navy-deep); fill:none; }
  .choose-panel.active .choose-panel-ico{ background:var(--gold-2); }
  .choose-panel-label{
    font-family:'Playfair Display',serif; font-weight:700; font-size:15px; white-space:nowrap;
    writing-mode:vertical-rl; text-orientation:mixed; transform:rotate(180deg);
  }
  .choose-panel.active .choose-panel-label{ writing-mode:horizontal-tb; transform:none; font-size:18px; }

  .choose-panel-body{
    position:relative; z-index:2; padding:0 22px 24px; color:rgba(255,255,255,0.8);
    opacity:0; max-height:0; overflow:hidden;
    transition:opacity .3s ease, max-height .5s ease;
  }
  .choose-panel.active .choose-panel-body{ opacity:1; max-height:320px; transition:opacity .35s ease .15s, max-height .5s ease; }
  .choose-panel-text{ font-size:13.5px; line-height:1.7; color:rgba(255,255,255,0.72); }
  .choose-panel-list{ margin-top:14px; display:flex; flex-direction:column; gap:8px; }
  .choose-panel-list li{ font-size:13px; padding-left:19px; position:relative; color:rgba(255,255,255,0.85); }
  .choose-panel-list li::before{ content:''; position:absolute; left:0; top:7px; width:6px; height:6px; border-radius:50%; background:var(--gold); }
  .choose-panel-link{ display:inline-block; margin-top:16px; font-size:12.5px; font-weight:700; color:var(--gold); }
  .choose-panel-link:hover{ text-decoration:underline; }
  .choose-panel-toggle:focus-visible{ outline:3px solid var(--navy-2); outline-offset:-3px; border-radius:var(--radius); }

  /* Staggered entrance for the panel row (single orchestrated reveal, not per-card scroll effects) */
  .choose-grid.reveal .choose-panel{ transition:flex-basis .5s cubic-bezier(.25,.8,.25,1), box-shadow .3s ease, opacity .6s ease, transform .6s ease; }
  .choose-grid.reveal:not(.in) .choose-panel{ opacity:0; transform:translateY(16px); }
  .choose-grid.reveal.in .choose-panel:nth-child(1){ transition-delay:.05s; }
  .choose-grid.reveal.in .choose-panel:nth-child(2){ transition-delay:.12s; }
  .choose-grid.reveal.in .choose-panel:nth-child(3){ transition-delay:.19s; }
  .choose-grid.reveal.in .choose-panel:nth-child(4){ transition-delay:.26s; }
  .choose-grid.reveal.in .choose-panel:nth-child(5){ transition-delay:.33s; }

  @media (max-width:900px){
    .choose-grid{ flex-direction:column; height:auto; }
    .choose-panel{ flex-basis:auto !important; }
    .choose-panel-label{ writing-mode:horizontal-tb !important; transform:none !important; font-size:16px; }
    .choose-panel-body{ max-height:0; }
    .choose-panel.active .choose-panel-body{ max-height:600px; }
  }
  @media (prefers-reduced-motion: reduce){
    .hero-slide{ transition:none; }
    .choose-panel{ transition:none; }
    .choose-panel-body{ transition:none; }
  }

  /* ============================================================
     Kuhusu Sisi — standalone page (replaces the old slide-in overlay)
     ============================================================ */
  .page-hero{ position:relative; color:#fff; padding:84px 24px 72px; background-size:cover; background-position:center; overflow:hidden; background-color:var(--navy-deep); }
  .page-hero::before{ content:''; position:absolute; inset:0; background:linear-gradient(180deg, rgba(0,18,56,0.80) 0%, rgba(0,12,36,0.93) 100%); }
  .page-hero-inner{ position:relative; max-width:var(--container); margin:0 auto; }
  .crumbs{ display:flex; align-items:center; gap:8px; font-size:13px; color:rgba(255,255,255,0.72); margin-bottom:20px; }
  .crumbs a{ color:rgba(255,255,255,0.72); }
  .crumbs a:hover{ color:#fff; text-decoration:underline; }
  .crumbs [aria-current]{ color:#fff; font-weight:600; }
  .page-hero h1{ font-size:clamp(30px,4.6vw,48px); font-weight:700; line-height:1.15; letter-spacing:-0.3px; max-width:20ch; }
  .page-hero .lead{ margin-top:16px; font-size:17px; line-height:1.7; color:rgba(255,255,255,0.8); max-width:52ch; }

  .about-story{ align-items:stretch; }
  .about-photo{ border-radius:var(--radius); overflow:hidden; box-shadow:var(--shadow-lg); min-height:320px; }
  .about-photo img{ width:100%; height:100%; object-fit:cover; }

  .about-stats{ background:var(--paper-2); border-top:1px solid var(--line); border-bottom:1px solid var(--line); padding:42px 24px; }
  .about-stats-inner{ max-width:var(--container); margin:0 auto; display:grid; grid-template-columns:repeat(3,1fr); gap:20px; text-align:center; }
  .about-stat b{ display:block; font-family:'Playfair Display',serif; font-size:clamp(28px,4.2vw,44px); font-weight:700; color:var(--navy); line-height:1.1; }
  .about-stat .lbl{ display:block; margin-top:8px; font-size:13.5px; font-weight:600; color:var(--muted); }

  .section-head-row{ display:flex; align-items:flex-end; justify-content:space-between; gap:20px; flex-wrap:wrap; margin-bottom:34px; }
  .cta-actions{ display:flex; gap:14px; justify-content:center; flex-wrap:wrap; margin-top:28px; }

  em.fill-me{ font-style:normal; }
  .hero-stat b .fill-me{ color:var(--gold); background:rgba(254,189,2,0.18); }

  @media (max-width:980px){
    .page-hero{ padding:64px 20px 52px; }
  }
  @media (max-width:560px){
    .page-hero{ padding:48px 20px 40px; }
    .page-hero .lead{ font-size:15.5px; }
    .about-photo{ min-height:240px; }
    .about-stats{ padding:30px 14px; }
    .about-stats-inner{ gap:10px; }
    .about-stat .lbl{ font-size:12px; }
    .section-head-row .btn{ width:100%; }
    .cta-actions .btn{ width:100%; }
  }